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DELIVERY & RETURNS

Delivery Information:

All online purchases are shipped USPS. We aim to dispatch all online orders within 1 business day. Upon dispatch, you will receive an e-mail confirmation.

Delivery Charges:

Spring Shipping Special! $3 Flat Rate Domestic Shipping!

US: $3 for one soap bar. $4.50 for two soap bars. $6 for three or more soap bars. $6 for any number of scrubs, lotions, or liquid soaps. All orders are sent via USPS. Orders should arrive within five working days.

International: Please contact us prior to placing an order so that we may give you the most accurate shipping quote for your items. Buyer is responsible for any customs fees. All orders are sent via USPS (dependent on local mail restrictions). Orders should arrive within ten to fifteen working days. However, international shipments may take longer depending on numerous factors beyond our control. 

Returns and Exchanges:

We hope that you will love products from The Soap Exchange. Unopend items may be exchanged with 14 days of delivery confirmation. Due to the hygenic nature of our product, opened items can not be returned or exchanged. If for any reason you are unsatisfied with your purchase please contact us at customerservice@thesoapexchange.com.

Damages:

If your purchase is damaged in transit please contact us at customerservice@thesoapexchange.com so that we can quickly correct the situation.


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